1. Shipping Timeframe:
- All orders are processed and shipped within 24 hours of the order being placed.
2. Shipping Carriers:
- We utilize USPS or UPS for shipping, depending on your location and the fastest available service.
3. Estimated Delivery Time:
- After shipment, the delivery typically takes between 2 business days to arrive at the destination.
4. Tracking:
- All shipped orders come with a tracking number, enabling you to monitor your order's journey.
5. Potential Delays:
- Please be aware that sometimes, due to circumstances beyond our control, such as postal service delays, Weather, etc. there might be a delay in the delivery of your package.
6. Order Cancellation:
- If you wish to cancel your order, please do so within 24 hours of placing the order.
- Should 24 hours lapse since you placed your order, it's likely your order has already been shipped. In such cases, please reach out to our support team for guidance.
7. Returns & Refunds:
- If you need to return an order that's already been shipped, please contact our support team. They will provide you with detailed return and refund instructions by contacting support@shopultrahearingaids.com.
For any further queries or clarifications related to shipping, please contact our customer service team.